After-sale service
Dapeng has been committed to become a benchmark enterprise for paper cutting machinery, introducing advanced manufacturing and monitoring facilities, enhancing product quality, and providing only the best quality production equipment to our customers. We will continue to enhance our service capabilities to create efficient solutions for you
After-sales
Better after-sales service equals longer equipment life, and in addition to a longer warranty, we have prepared other services to ensure that your equipment is up and running. In order to meet the production needs of our customers, providing the machine is only the first part of the service, we can provide you with including and not limited to the following.
One-year warranty for all models
One-on-one technical guidance
Detailed video tutorials
on-site troubleshooting services
Technical Support
We have a dedicated sales and engineering team behind our machines. Solving your equipment problems in a timely manner is always our service objective. With Dapeng, technical questions about your equipment will be answered professionally. We offer a wide range of technical support to ensure that you can run an efficient production program.
Assist installation and commissioning
Remote technical guidance
Machine optimization support
Door-to-door assistance
Accessory Offerings
DAPENG is equipped with a standardized spare parts inventory system, so that both wearing parts and customized requirements can be prepared as quickly as possible. The shortest delivery time and the best quality of spare parts are important reasons for you to choose us, to ensure the supply of critical parts to better support your production plan.
Provide wearing parts
Fast delivery
Meet the customized needs of special parts
Extraordinary measures in the face of urgent customer needs
If you have any sales or after-sales issues, please feel free to contact us at
WhatsApp:8613806531198
mail: kenrichxia@dapengmachinery.ltd